WORKING STUDENT (m/f/d) for Customer Support and Community Management at BodyFast (10-20 hours/week)
Would you like to be part of our mission and contribute to making the world healthier and happier? Then apply now to BodyFast, the most successful intermittent fasting app with over 30 million users worldwide!
Your tasks:
- Customer support via email and our social media channels (multilingual)
- Handling complaints and refunds
- Managing app store reviews
- Managing comments on our website, advertisements, etc.
- Maintaining and expanding our help platform
- Implementing additional automation tools
- Managing and organizing our Facebook groups
Personal requirements:
- Interest in health topics
- Good written communication skills
- Empathy and customer orientation
- Openness, teamwork, and initiative
- Quick comprehension and a willingness to learn
- Reliable, structured, and independent work style
- Time flexibility and willingness to work evenings and weekends
Technical requirements:
- Valid enrollment (bachelor’s or master’s degree, preferably for a longer period)
- Very good German and English skills, additional languages are advantageous (Spanish, French, Portuguese, Italian)
- Familiarity with common social media platforms (Facebook, Instagram)
What we offer:
- Varied work routine with flexible scheduling
- Pleasant working atmosphere, friendly colleagues, and regular team events
- Option to work from home
- Competitive compensation
- Beautiful office in a central location in Munich
- Opportunity to accompany millions of people on their journey to achieving their health goals
Our experienced team will provide intensive training for all tasks and will always be there to support you.
Apply now and become part of BodyFast! Please send your application (cover letter + resume) to:
Patrick Hammer
